DNS records tell the internet where to send visitors, emails, and other traffic for your domain. Think of them as a phonebook entry — they match your domain name to the right server address.
If your domain is registered through Tec-Nut and connected to a Tec-Nut website, you probably don't need to change anything — we set it up for you.
You might need to edit DNS records if you want to:
- Verify your domain with Google, Facebook, or another service (they'll ask you to add a TXT record)
- Set up email with an external provider like Google Workspace or Microsoft 365 (you'll need MX records)
- Point a subdomain somewhere specific (like blog.yourdomain.com)
You can manage DNS records from your domain's management page — click Manage on the domain, then look for the DNS link. If your domain is external (registered elsewhere), you'll need to manage DNS at your current registrar instead.
Not sure what to change? Open a support ticket with the details of what you're trying to set up and we'll help you get it right.
If you've got auto-renewal turned on (which we recommend), you don't need to do anything — we'll charge your card on file and renew it automatically before it expires.
To check your auto-renewal setting, go to your Domains page, click Manage on the domain, and look for the Auto-Renewal section. Green means auto-renew is on. Red means it's set to expire — you'll need to renew manually.
Important: Auto-renewal only works if you have a valid primary payment card on your account. If your card has expired, update it in your Account Settings.
For external domains (registered with another provider), renewal is handled by your current registrar — not by us.
Please also check you junk or spam mail. If it's not there, please double check the spelling of your email address. If you've done this and still haven't received it, please send us a message on our contact page and we'll get back to you ASAP.
If you need to cancel, head to your Websites page and click Settings on the website you want to cancel. You'll find a subscription management section with an End Subscription & Remove Site button.
Your website won't disappear straight away — it'll be scheduled for removal at the end of your current billing period. Changed your mind before then? Just click Undo End Subscription and everything carries on as normal.
We'd hate to see you go, but we won't make it difficult. If there's something we could do better, let us know — we genuinely want to hear it.