Frequently Asked Questions

Everything you need to know, without the jargon.

Head to your Settings page (click the gear icon in the dashboard navigation).

To change your email: Click Change Email, enter your new email address, and we'll send a verification code to the new address. Enter the code to confirm the change.

To change your password: Click Change Password, enter your current password and your new one (twice to confirm), then save. Your new password must be at least 8 characters.

You can also update your personal details (name, address, phone) and manage your payment cards from the same page.

No - you can try our platform for FREE. No credit card details required. If you're happy with your new website and you would like to keep it, you simply add your payment details and select pay monthly or annually. Payment is only taken when your trial period expires.

Search for a similar type of business, which you can customise to your business. Alternatively, let us know and we will create a new business type for you - simply fill in the contact form and we'll mail you as soon as it's live.

Yes, you can do this at any time through your user dashboard. You can change from a single page to a multipage site, or vice versa. You can also add any of the Tec Nut add-ons as they become available. 

Yes, all our add-ons come with a free 1 month trial period.

Alt tags, or alternative text, are important for web accessibility, providing a text alternative for screen readers. They also enhance SEO by helping search engines understand image content. Alt tags serve as a fallback description in case images don't load and aid browser compatibility. It's crucial to make alt text descriptive and relevant.

You certainly can! From your dashboard, go to the Domains page and click Check New at the bottom. Type in the domain name you'd like and we'll check if it's available.

If it's taken, we'll suggest alternatives — different extensions or similar names. Once you find one you like, choose your registration period (1-10 years), set up payment, fill in the contact details, and you're done. The whole process takes just a few minutes.

Your new domain can be connected to your TecNut website straight away, or you can do that later.

Absolutely! You've got three options:

  • Register a new domain — search for an available name and register it through TecNut. We handle everything from registration to renewal.
  • Transfer an existing domain — already own a domain with another registrar? Transfer it to TecNut so everything is under one roof. You'll need your authorisation code (EPP code) from your current provider. Transfers typically take 5-7 days.
  • Use an external domain — keep your domain where it is and just point it at your TecNut website. You'll need to create a DNS A record pointing to our server — we'll walk you through it.

All three options are available from your Domains page in the dashboard. Once you've got a domain set up, you can connect it to your website from the domain management page.

Search Engine Optimisation (SEO) is a set of practices and strategies aimed at improving a website's visibility on search engines like Google. The primary goal of SEO is to increase organic (non-paid) traffic to a website by enhancing its relevance and authority in the eyes of search engines.
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