Absolutely! You've got three options:
- Register a new domain — search for an available name and register it through Tec-Nut. We handle everything from registration to renewal.
- Transfer an existing domain — already own a domain with another registrar? Transfer it to Tec-Nut so everything is under one roof. You'll need your authorisation code (EPP code) from your current provider. Transfers typically take 5-7 days.
- Use an external domain — keep your domain where it is and just point it at your Tec-Nut website. You'll need to create a DNS A record pointing to our server — we'll walk you through it.
All three options are available from your Domains page in the dashboard. Once you've got a domain set up, you can connect it to your website from the domain management page.
Head to your Settings page (click the gear icon in the dashboard navigation).
To change your email: Click Change Email, enter your new email address, and we'll send a verification code to the new address. Enter the code to confirm the change.
To change your password: Click Change Password, enter your current password and your new one (twice to confirm), then save. Your new password must be at least 8 characters.
You can also update your personal details (name, address, phone) and manage your payment cards from the same page.
No - you can try our platform for FREE. No credit card details required. If you're happy with your new website and you would like to keep it, you simply add your payment details and select pay monthly or annually. Payment is only taken when your trial period expires.
If a payment fails — usually because a card has expired or the bank declined the charge — here's what happens:
- For website licences: Your website will be suspended (visitors won't be able to see it), but your content is safe and not deleted. We'll email you to let you know.
- For domains: If auto-renewal fails, your domain won't renew. You'll get reminder emails, but if it expires your website will stop working at that address.
To fix it: Update your payment card. For suspended websites, go to your Websites page, click Settings, and use the Pay Now button to settle the outstanding amount. Your site will come back online straight away.
If you're having trouble, open a support ticket and we'll help sort it out.
DNS records tell the internet where to send visitors, emails, and other traffic for your domain. Think of them as a phonebook entry — they match your domain name to the right server address.
If your domain is registered through Tec-Nut and connected to a Tec-Nut website, you probably don't need to change anything — we set it up for you.
You might need to edit DNS records if you want to:
- Verify your domain with Google, Facebook, or another service (they'll ask you to add a TXT record)
- Set up email with an external provider like Google Workspace or Microsoft 365 (you'll need MX records)
- Point a subdomain somewhere specific (like blog.yourdomain.com)
You can manage DNS records from your domain's management page — click Manage on the domain, then look for the DNS link. If your domain is external (registered elsewhere), you'll need to manage DNS at your current registrar instead.
Not sure what to change? Open a support ticket with the details of what you're trying to set up and we'll help you get it right.