Frequently Asked Questions
Please view our Faqs and video files for help before you contact us with your questions.
Please also check you junk or spam mail. If it's not there, please double check the spelling of your email address. If you've done this and still haven't received it, please send us a message on our contact page and we'll get back to you ASAP.
Yes you can buy a domain in your user dashboard, under the domains tab. Please note that you will need to pay for your subscription for your site to be live on your new domain.
Search Engine Optimisation (SEO) is a set of practices and strategies aimed at improving a website's visibility on search engines like Google. The primary goal of SEO is to increase organic (non-paid) traffic to a website by enhancing its relevance and authority in the eyes of search engines.
Yes, all our add-ons come with a free 1 month trial period.
Yes - our platform is fully optimised for Google and other search engines. Our onsite coding ensures that you are always at the forefront of Google's algorithms. You can add your own search keywords and customise your meta tags to ensure optimum search engine ranking.
We're sorry to see you go, however if you'd like to cancel your subscription, go to your user dashboard, edit package settings and click on Terminate Subscription.
No, there will be no interruption to your website during platform updates.
Platform updates are done via a zero down time update system.
Platform updates are done via a zero down time update system.
No, there is no need as your site updates dynamically with any of your changes.
No, you can only have one trial site at a time. You are able to change this as often as you like during your first trial month, thereafter you will need to subscribe and pay for your site.
Search for a similar type of business, which you can customise to your business. Alternatively, let us know and we will create a new business type for you - simply fill in the contact form and we'll mail you as soon as it's live.
Yes, you can do this at any time through your user dashboard. You can change from a single page to a multipage site, or vice versa. You can also add any of the Tec Nut add-ons as they become available.
We update our platform on a regular basis, to ensure that your website is at the forefront of technology. You can view these updates in your admin dashboard.
