Frequently Asked Questions
Please view our Faqs and video files for help before you contact us with your questions.
Search Engine Optimisation (SEO) is a set of practices and strategies aimed at improving a website's visibility on search engines like Google. The primary goal of SEO is to increase organic (non-paid) traffic to a website by enhancing its relevance and authority in the eyes of search engines.
Yes, you can use your own domain name. We recommend that you transfer this to our platform to ensure a seamless hosting experience. If you choose to keep your hosting where it is, you will need to update your A-records. You can also buy your new domain name directly though us.
Yes, all our add-ons come with a free 1 month trial period.
Yes you can buy a domain in your user dashboard, under the domains tab. Please note that you will need to pay for your subscription for your site to be live on your new domain.
No, there will be no interruption to your website during platform updates.
Platform updates are done via a zero down time update system.
Platform updates are done via a zero down time update system.
No, you can only have one trial site at a time. You are able to change this as often as you like during your first trial month, thereafter you will need to subscribe and pay for your site.
Yes - our platform is fully optimised for Google and other search engines. Our onsite coding ensures that you are always at the forefront of Google's algorithms. You can add your own search keywords and customise your meta tags to ensure optimum search engine ranking.
Alt tags, or alternative text, are important for web accessibility, providing a text alternative for screen readers. They also enhance SEO by helping search engines understand image content. Alt tags serve as a fallback description in case images don't load and aid browser compatibility. It's crucial to make alt text descriptive and relevant.
We're sorry to see you go, however if you'd like to cancel your subscription, go to your user dashboard, edit package settings and click on Terminate Subscription.
Yes, you can do this at any time through your user dashboard. You can change from a single page to a multipage site, or vice versa. You can also add any of the Tec Nut add-ons as they become available.
Search for a similar type of business, which you can customise to your business. Alternatively, let us know and we will create a new business type for you - simply fill in the contact form and we'll mail you as soon as it's live.
We update our platform on a regular basis, to ensure that your website is at the forefront of technology. You can view these updates in your admin dashboard.
