Frequently Asked Questions

Please view our Faqs and video files for help before you contact us with your questions.

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Showing 12 Of 15 Faqs

Yes, all our add-ons come with a free 1 month trial period.

Yes you can buy a domain in your user dashboard, under the domains tab. Please note that you will need to pay for your subscription for your site to be live on your new domain. 

Yes, you can do this at any time through your user dashboard. You can change from a single page to a multipage site, or vice versa. You can also add any of the Tec Nut add-ons as they become available. 

Search Engine Optimisation (SEO) is a set of practices and strategies aimed at improving a website's visibility on search engines like Google. The primary goal of SEO is to increase organic (non-paid) traffic to a website by enhancing its relevance and authority in the eyes of search engines.

Please also check you junk or spam mail. If it's not there, please double check the spelling of your email address. If you've done this and still havent recieved it, please send us a message on our contact page - https://tec-nut.com/Contact - and we'll get back to you ASAP.

Yes, you can use your own domain name. We recommend that you transfer this to our platform to ensure a seamless hosting experience. If you choose to keep your hosting where it is, you will need to update your A-records. You can also buy your new domain name directly though us. 

Search for a similar type of business, which you can customise to your business. Alternatively, let us know and we will create a new business type for you - simply fill in the contact form - https://tec-nut.com/Contact - and we'll mail you as soon as it's live.

We're sorry to see you go, however if you'd like to cancel your subscription, go to your user dashboard, edit package settings and click on Terminate Subscription.

No, there is no need as your site updates  dynamically with any of your changes. 

No, there will be no interruption to your website during platform updates.

Platform updates are done via a zero down time update system.

No - you can try our platform for FREE. No credit card details required. If you're happy with your new website and you would like to keep it, you simply add your payment details and select pay monthly or annually. Payment is only taken when your trial period expires.

Alt tags, or alternative text, are important for web accessibility, providing a text alternative for screen readers. They also enhance SEO by helping search engines understand image content. Alt tags serve as a fallback description in case images don't load and aid browser compatibility. It's crucial to make alt text descriptive and relevant.
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